Our service for you
Trisa Electronics AG - Because service is more than just a promise
Have you ever wondered what happens if your new kitchen appliance suddenly breaks down? Or who will be at your side when technical questions arise and frustration mounts? This is exactly where the strength of a company's service really becomes apparent. At Trisa Electronics AG, we do everything we can to ensure that you feel safe at all times - not just when you buy, but above all afterwards.
A service that really takes the strain off your everyday life
Nowadays, technology is an integral part of our lives. We rely on our kitchen appliances, electronics and household helpers to be ready for use around the clock. This makes it all the more important to have a partner who knows exactly what to do in the event of a fault, question or problem - quickly, easily and reliably.
Our approach: We support you from consultation to after-sales service and are there for you exactly when you need us.
5-year guarantee: Our quality promise since 2017
For us at Trisa Electronics AG, quality is not just a buzzword, but a philosophy we live by. That is why we have been offering you a 5-year guarantee on our products since 01.01.2017. We want you to be able to rely on your appliances without having to constantly think about possible repairs or new purchases.
With this step, we are not only making a clear statement in terms of reliability, but also underpinning our confidence in our own product quality.
7-year guarantee: safety meets premium standards
Some products need to last a particularly long time - just think of stainless steel fridges and food centers in the kitchen. For precisely these appliances, we go one step further and offer a 7-year guarantee. So you can be sure that your kitchen centerpiece will always provide you with the best service and represents a genuine investment in convenience and quality.
Guarantee on cordless appliances: Reliability even with mobile power
Battery-powered appliances offer you maximum flexibility and convenience - whether in the kitchen, at home or on the move. However, rechargeable batteries are subject to natural wear and tear. That's why we guarantee rechargeable batteries for 1 year or 500 charging cycles - whichever comes first.
If your battery unexpectedly loses power within this period, we will find a solution together - fair, uncomplicated and customer-oriented.
Services you can count on
Our aim is to offer you more than just high-quality products. For us, excellent customer service means
Replacement: We replace small appliances that no longer work quickly and easily.
Support: Our team of experts will help you competently by phone and e-mail with any questions you may have.
Repair: If your device should ever stop working, we will take care of a professional repair as quickly as possible.
Our promise to you is always: unbureaucratic, reliable and efficient.
Partnership that pays off
We are convinced that excellent service doesn't just start when a problem arises, but even before that. That's why we focus on:
Personal advice: Whether by phone or direct contact - our experts take time for you.
Fast delivery: We know how important it is that your orders arrive quickly.
Direct communication: No endless back and forth, just short lines and clear answers.
And if something does go wrong? Our in-house customer service team in Triengen is on the spot. You don't have to fight your way through anonymous hotlines, but can rely on our personal support.
Get in touch with us
If you have any questions, suggestions or service requests, you can reach us directly by
Phone: +41 41 933 00 30
E-mail: info@trisaelectronics.ch
We look forward to hearing from you!
