Troubleshooting

Check if the device is properly connected to the power supply and if the power outlet is functioning. Make sure that all parts are correctly inserted. Pay attention to the correct locking mechanism as per the instruction manual.

It is normal for an electrical kitchen appliance to make noise during operation. However, if the noises are unusually loud or unfamiliar, check if there are any foreign objects in the device. Clean the device thoroughly.

Check if the blades are blocked by large pieces of food. Cut the ingredients into smaller pieces and try again. Make sure the mixing container is properly seated on the motor base and the lid is securely closed. Clean the blades regularly to prevent build-up. Otherwise, the blade assembly should be replaced.

Check if the mixing container and lid are properly seated and have no cracks. Ensure that the seals are intact and replace them if necessary. Regularly clean the mixing container and seals to prevent buildup.